Upstream : How to solve problems before they happen

New York Times bestselling author Dan Heath asks what happens when we take our thinking upstream and try to prevent problems before they happen. Why 'solve' crimes when we could stop them being committed? Why treat chronic diseases when they could be prevented from developing? Why provide shelter for the homeless rather than working to keep people housed in the first place?Why do our efforts skew so heavily towards reaction rather than prevention? We all have a tendency to work around problems.